Overview of our solutions…
We customize a solution based on each client’s specific needs using a suite of particular services capable of meeting those needs.
No services are proposed until we have a thorough understanding of your operational environment, business situation and potential technology changes.
AUDIT
Some consultants quote 25% of invoices are incorrect, some 80% are incorrect, the fact is every enterprise is different and the amount varies significantly. Our Audit expectation is to deliver an accurate accounting of your inventory at the contracted rate and pursue disputes for those elements that are wrong. Most contract negotiations miss network elements due to inaccurate inventories, incorrect billing and local unidentified or unaccounted for services.
It is imperative to identify all network elements that are or are not under contract at the global, national and local level. Missed or new elements tend to slow the negotiation and require more team involvement after the fact.
We examine the trends of your network voice and data usage for Landline elements and Cellular subscribers. How the network is being used for business is as important as what is in the network or what is still in the network that doesn’t belong.
Understanding how all your pieces work together is a critical component of a successful audit, an accurate benchmark and a profitable negotiation.
In our experience, Benchmarks compare like for like networks with marginal improvements, just like favored nation when your vendor compares your contract rates with a like-sized competitor. We prefer to compare the Audit results, your contract elements and your account support to the market not to similar sized networks; there is a difference.
Benchmark data is as valuable as the diligence of the team pursuing the results. Apples for apples is very difficult to compare unless the network inventory is as precise as the benchmark data.
BENCHMARK
Would you believe your cellular inventory of 45,000 corporate subscribers provided less than a 1% cost advantage compared to a competitor’s inventory of 1,500 like subscribers? Would you believe your 1,000 point MPLS network cost 10+% more than a 100 point network? Most enterprises wouldn’t believe it, but you should… we’ve seen it.
CONTRACT NEGOTIATION
The few, dozens or even hundreds of pages in a telecommunications contract presented to you for signature represents the changes to the thousands of pages of standard carrier centric terms and conditions. Most contracts only represent the custom portion of the agreement, there are hundreds more pages impacting your decision. Master Service Agreements must represent an accurate current inventory and your expected inventory including technology change.
Our process is client centric, we incorporate the Audit and Benchmark results into your RFP document to create a financial result which meets or beats market, stabilizes your financial expectations over time and significantly reduces your current expenses by getting more for less.
NSA drives the data collection to reduce the time investment of our clients. Most firms will advertise a 90 day process from start to finish, we expect to start a year in advance of your contract expiration.
100 percent of enterprises would benefit hiring a third party with your interests at heart. 97 percent of enterprises pursue their own internal negotiations spending thousands of FTE hours, distraction from running the business and still end up paying more in two years than they were paying prior to the effort.
Only 3 percent of enterprises hire a third party to objectively deploy known processes and consistently beat their much larger competitors.